Thursday, February 14, 2008

Mayor's ONS to Hold Office Hours in Allston-Brighton

The Boston Mayor's Office of Neighborhood Services has initiated a program to hold regular office hours in the districts, including both Allston and Brighton, in order to provide better constituent services for both residents and business owners.

In a February 11, 2008 letter sent out to the community, the Allston-Brighton liaison within the ONS, Paul Holloway, announced the times and locations for the office hours in A-B:
  • Brighton: 1st and 3rd Wednesdays each month, 2:00 - 6:00 pm, Brighton Branch Library, 40 Academy Hill Road, Brighton.
  • Allston: 2nd and 4th Wednesdays each month, 3:00 - 7:00 pm, Honan Allston Library, 300 North Harvard Street, Allston.
In the letter, Holloway wrote:
Our goal is to enhance the delivery of city services and facilitate communication with our constituents by providing you with easy access to a member of the Mayor's staff.
For more information, contact Holloway at 617-635-3485 or .

You know, you don't have to show up to office hours, such as these, to get your complaints about city services constituent services dealt with. Just call the Mayor's 24-hour Constituent Service Hotline at 617-635-4500, or go online. (Note that I have not always found that online requests get looked at over the weekend or late at night, although I have been told more recently that they are -- or should be. It may depend on the hours/staffing of the relevant department.)

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